WM-card - System overview
General
WM-card is a flexible and modular business solution, managing and controlling all aspects of consumer payment and card management using modern software and hardware technologies; ‘expert’ system, SQL database, scaleable and fault tolerant HW/SW with client/server and WEB browser interfaces.
WM-card is a set of ‘building blocks with application modules for authorisation and transaction acquisition, on-line loyalty, revolving credit bank account management, retail product pricing, customer invoicing, accounts receivable, comprehensive customer and card management functionality including card issuing, merchant settlement/reimbursement and issuer reconciliation/settlement.
As WM-data, we have been worked with major ‘Blue Chip’ organisations developing card solutions over many years and WM-card has become a market leader, installed globally in the Retail, Finance and Telecommunications sectors where innovative marketing tools are used to gain competitive edge. As Logica, we will continue to develop and enhance our products to meet the demands of our customers.
The system fits logically into front and back office with card issuing functionality, summarised as follows:
Front-office application
- Management of the acquiring devices (Point of Sale, user terminals, pinpads)
- Configurable security options; PIN (+ PIN-translate). MAC, encryption and fully PCI certified for VISA and Mastercard
- Cross-border acquiring with automatic currency recalculations
- Authorisation of credit and purchase limits
- Frequency and negative card checking
- Switching and routing of financial authorisations and requests
- Switching and routing of captured transactions to the issuer
- Interfacing to national and international networks
- On-line, “instant” loyalty features
- On-line reconciliation and settlement of transactions
Back office applications
- Pricing according to agreements
- Discount handling on various levels
- Cardholder accounting, including credit accounts
- Cardholder statement, billing and payments
- Collections and invoicing
- Dispute management
- Merchant accounting, settlement and reimbursement
- Issuer reconciliation and settlement
- ERP, CRM and OLAP interfaces
Card issuing
- Customer and card management
- Configuration of card products
- Card issuance (card production)
- PIN and PIN mailer production
In existing system environments, card marketing functionality is often spread across a diverse and complex infrastructure with the inherent data duplication and synchronisation issues that inhibits the response to a rapidly changing environment.
A major benefit of WM-card is that all card and customer applications are processed within the same computer and platform, greatly simplifying the operations, reducing costs and improving time to market for new card marketing initiatives.
